Help
Frequently asked questions
Is my booking confirmed when I send a request?
No. Our team reviews every request and confirms availability, scope and price.
How much is the deposit?
A 35% deposit of the agreed estimate will apply once online payment is live. Paying it does not confirm the booking by itself.
What if the property needs more work than expected?
We tell you and ask for approval before any extra chargeable work.
Can I choose eco-friendly products?
Yes. Tell us your preference and whether you or we supply products and equipment.
Do businesses get payment terms?
Monthly or pro-forma terms can be requested and are reviewed by staff. They are never granted automatically.